British Airways Coupons, British Airways Vouchers and Promo Codes October 2020

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We’ve amended our policy to allow additional flexibility to customers who may not want to travel under the circumstances. If you are due to travel before 31 May 2020 please visit to view your options and complete the form to request a travel voucher.

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Hi Sarah, The voucher offered is for 12 months as advised. Sorry youre unhappy with this but as mentioned above we also have to be consistent with these new policies so were fair. If youd like to raise a new complaint, please visit George

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Please visit to view your options and complete the form to request a travel voucher. 2/2 Lynn

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Hi Ema! Have your flights been cancelled? We can only refund your ticket if your flight is cancelled. If you wish to receive a future travel voucher, please click here for more information SamD

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Hi Samuel, you can apply for a refund if your flight is cancelled. If its not cancelled, you can apply for a voucher for future use.Cara

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Hey there. Theres a section in the FAQs about using the voucher which advises you would need to call to use the voucher. Si

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Hi Katherine, as long as you got the confirmation message when you submitted your request, our team will be in touch as soon as possible. Please dont cancel or amend your flights through Manage My Booking, as this will void your voucher. Lynn

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Hi Dave, Im sorry you were unable to get through to our call centres, they are very busy due to the current situation. As your flight has been cancelled, you may be eligible for a refund, or a future travel voucher. Please go to to review your options.

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Hi Karen, have you received an email from us regarding your voucher? If you have, thats fine and your voucher will be sent shortly. If you havent, please click on the link to apply again Marie

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Please note you will not be refunded any Avios points related to the original booking. You can also see all of the information about the voucher on the link provided previously 2/2 Lynn

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We understand your concerns, David. We have added extra flexibility for customers who have a booking up to 31 May. If youre travelling within this time, you may be eligible for a voucher. You can find more information at Chris

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Hi, thanks for providing all your details. I can see from your booking a voucher has been issued for future travel. If you check on you will see the booking has been cancelled. Marie

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Additional flexibility. If you’re due to travel before 31st May 2020, please visit to view your options, or to request your voucher. 2/2 Lynn

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Voluntary booking cancellations on flights due to operate at the time of cancellation will be processed under applicable fare rules. We’ve amended our policies to offer additional flexibility. Please visit to view your options, or to request your voucher.

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Can you please DM us your details so we can have a look? Please let us know where the voucher has come from. Kevin B

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Hi, your best option is probably to apply for a voucher. You can then re-book to travel at a later date. You can do this by visiting .

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Hi Deb! If your flight to Hamburg is cancelled, youll be able to claim a refund. Alternatively, you can request a future travel voucher online here SamD

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Hi Sylvain, sorry to hear youre having difficulty using your voucher. Please click on the follwong link to help Jo

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Hi Captain! You could apply for a voucher to use later in the year. Please see here for all the information how to apply Natalie

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If you request a refund and your flight is still operating, it will be as per the fare rules of your ticket. If youve not yet started your journey, you may be able to request a voucher. You can find out more here Leanne

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Hi Steven! Have your flights been cancelled? Were only able to refund your flights if theyve been cancelled. Alternatively, you can claim a travel voucher here SamD

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Hi Graham, if youve not received your voucher still, could you DM your details over to us? Kimbers

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Apologies for the delay in responding to your message, Queenie. The booking would remain live until the voucher has been processed which is why you havent received is around 7 days. If youve not received your voucher yet, DM us the details of your booking and well check. Kit

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You should be able to apply for a voucher here Paul

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Hi Lindsey, sorry for the delay. The voucher cant be used online, you must call our Sales team to make your booking. The contact details can be found here Mel

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When a flight is cancelled we have a duty of care to provide refreshments. If a voucher was not issued to you click here to submit a claim for out of pocket expenses. 1/2

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Hi Karen. Great news about the companion voucher and congratulations on your baby news! You can find the information about travelling while pregnant using this link ^Davina

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Were sorry youre unhappy with the terms and conditions of the Amex voucher and youre having problems trying to find availability to use it, Philip. We do advise on that the voucher is only valid when you pay fully with Avios. ^Leanne

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Hi Nicki, booking a companion voucher is using Avios availability. You have to use your book avios on ^JM

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Register for TRIPLE AVIOS on all BA flights, irrespective of ticket class or price

Collect triple Avios in our global Avios offer Do you need a pick-me-up this season?

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Hi Jade, you need register at This will give you a code use get the discount. ^Chris

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  1. We’ve amended our policy to allow additional flexibility to customers who ma...
  2. Hi Sarah, The voucher offered is for 12 months as advised. Sorry youre unhap...
  3. please visit to view your options and complete the form to request a travel ...
  4. Hi Ema! Have your flights been cancelled? We can only refund your ticket if ...
  5. Hi Samuel, you can apply for a refund if your flight is cancelled. If its no...
  6. Hey there. Theres a section in the FAQs about using the voucher which advise...
  7. Hi Katherine, as long as you got the confirmation message when you submitted...
  8. Hi Dave, Im sorry you were unable to get through to our call centres, they a...
  9. Hi Karen, have you received an email from us regarding your voucher? If you ...
  10. Please note you will not be refunded any Avios points related to the origina...
  11. We understand your concerns, David. We have added extra flexibility for cust...
  12. Hi, thanks for providing all your details. I can see from your booking a vou...
  13. additional flexibility. If you’re due to travel before 31st May 2020, please...
  14. Voluntary booking cancellations on flights due to operate at the time of can...
  15. Can you please DM us your details so we can have a look? Please let us know ...
  16. Hi, your best option is probably to apply for a voucher. You can then re-boo...
  17. Hi Deb! If your flight to Hamburg is cancelled, youll be able to claim a ref...
  18. Hi Sylvain, sorry to hear youre having difficulty using your voucher. Please...
  19. Hi Captain! You could apply for a voucher to use later in the year. Please s...
  20. If you request a refund and your flight is still operating, it will be as pe...
  21. Hi Steven! Have your flights been cancelled? Were only able to refund your f...
  22. Hi Graham, if youve not received your voucher still, could you DM your detai...
  23. Apologies for the delay in responding to your message, Queenie. The booking ...
  24. You should be able to apply for a voucher here Paul
  25. Hi Lindsey, sorry for the delay. The voucher cant be used online, you must c...
  26. When a flight is cancelled we have a duty of care to provide refreshments. I...
  27. Hi Karen. Great news about the companion voucher and congratulations on your...
  28. Were sorry youre unhappy with the terms and conditions of the Amex voucher a...
  29. Hi Nicki, booking a companion voucher is using Avios availability. You have ...
  30. Register for TRIPLE AVIOS on all BA flights, irrespective of ticket class or...
  31. Hi Jade, you need register at This will give you a code use get the discount...